TERMS AND CONDITIONS

MEMBERSHIPS

  • There is no minimum term for any FS8 Memberships. The term of the Membership commences on the date that you purchase the membership or such other date as agreed by F45 and FS8 Chermside.

  • The membership will continue until you advise your chosen studio F45 OR FS8 Chermside via email at chermside@f45training.com.au OR chermside@fs8studio.com.au to cancel the membership. 28 days notice is required to process the cancellation.

  • Weekly Auto Pay Memberships can be suspended for minimum 1 week and maximum of 6 weeks via email to chermside@f45training.com.au OR chermside@fs8studio.com.au Memberships can be suspended for a maximum 6 weeks per year. Please allow 42 hours to process membership suspensions.

  • Membership fees will be charged to your nominated credit card or bank account on a weekly or fortnightly basis via our third party biller.  

  • Failed membership payments will incur a $10 fee. This fee will be processed as a debit on the clients MindBody account which will be processed with the membership payment. 

  • Memberships are subject to a 3% price increase annually. Other membership increases may occur from time to time but will be communicated in writing four weeks prior to any change.

  • If an auto debit cannot be made for any reason, F45 and FS8 Chermside may in its absolute discretion, process payment anytime after the due date upon receipt of sufficient monies in your account. All failed payments will incur an additional $10 fee.

CLASS PACKS

  • All class packs expire in 6 months of the first class that you attend after purchase. NO refunds, Suspensions or extensions offered on unused portions of the 10 and 20 packs.

CLASS CANCELLATION POLICY

  • If you have booked to attend a class and wish to cancel your attendance, you must seek cancellation through the online booking system up to 2 hours prior to the scheduled commencement time for the class.

  • Any cancellations after the 2 hour mark will be considered a Late Cancel. If you do not cancel your class and you do not attend, you will be considered a No Show.

  • If unforeseen circumstance do occur and you are unable to cancel within the 2 hour window please email us at chermside@f45training.com.au OR chermside@fs8studio.com.au 

  • Early cancel ($0): If you can no longer make your class, cancel your booking at least 2 hours before the class start time. You won’t forfeit the session or pay a fee.

  • Late cancel ($10): If you cancel within 2 hours of the class start time, you will forfeit the session, and be charged a one-off cancellation fee of $10.

  • No-show ($10): If you don’t cancel your class prior to the class start time and do not attend, you will forfeit your session and be charged a one-off cancellation fee of $10.

  • Cancellation fees will be applied every 24 - 48 hours.

  • By booking online you are agreeing to the late cancellation and no show policy.